Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Faith Loves Company, its subsidiaries, affiliates, and its licensors do not warrant that:
a) the Service will function uninterrupted, secure, or available at any particular time or location;
b) any errors or defects will be corrected;
c) the Service is free of viruses or other harmful components; or
d) the results of using the Service will meet your requirements.

Coaching Disclaimer

Faith Loves Company provides coaching services designed to offer personal and professional growth and guidance. However, coaching is not a substitute for professional mental health care, medical advice, financial advice, or legal services.

By using the Service, you acknowledge that:

1. Coaching does not replace counselling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment.
2. Faith Loves Company and its employees, contractors, or representatives do not guarantee specific outcomes and are not responsible for any decisions or actions taken by you based on coaching sessions or materials provided.
3. You remain fully responsible for any decisions and actions you take.

No Therapeutic Relationship

The coaching services offered by Faith Loves Company do not create a therapist-client relationship. If you have specific mental health concerns, please seek appropriate professional care. Faith Loves Company coaches are not licensed medical or mental health professionals unless otherwise explicitly stated.

Confidentiality

Faith Loves Company values and respects your privacy and confidentiality. Information shared during coaching sessions will not be disclosed to any third party without your explicit consent, except in cases where disclosure is required by law (e.g., risk of harm to self or others).

Results Not Guaranteed

Faith Loves Company does not guarantee results or specific outcomes from coaching or other services provided. Success depends on your level of commitment, effort, and application of coaching insights to your personal and professional life.

Client Responsibilities

By engaging with the Service, you agree to:

1. Participate fully and take ownership of your progress.
2. Provide honest and accurate information during sessions and communications.
3. Respect the time and efforts of your coach, including adhering to scheduled appointments and payment terms.

Failure to meet these responsibilities may result in termination of the coaching relationship.

Rescheduling and Cancellation Policy

Coaching sessions must be rescheduled or cancelled with at least 24 hours’ notice. Cancellations or no-shows without sufficient notice may be charged in full at Faith Loves Company’s discretion.

Testimonials and Success Stories

Faith Loves Company may feature client testimonials or success stories on the Service or in promotional materials. By providing a testimonial, you grant Faith Loves Company permission to use your name, likeness, and statements. Any such use will respect your confidentiality unless you have provided explicit consent to share identifiable details.

Code of Conduct

Faith Loves Company fosters a respectful, safe, and inclusive environment. By engaging with the Service, you agree to:

1. Refrain from abusive, discriminatory, or inappropriate behaviour toward Faith Loves Company staff or other clients.
2. Use the Service in compliance with all applicable laws and regulations.

We reserve the right to terminate your access to the Service if you violate this Code of Conduct.

Non-Disparagement

By engaging with Faith Loves Company, you agree not to make disparaging or defamatory statements about the company, its employees, or its services. We very much welcome constructive feedback, which can be submitted to info@faithlovescompany.com

Force Majeure

Faith Loves Company shall not be held responsible for any delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, or interruptions in internet or telecommunications services.