Terms of Use
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the FaithLovesCompany.com website (the “Service”) operated by Faith Loves Company (“us”, “we”, or “our”).
Your access to and use of the Service is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Service.
Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that:
(i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and
(ii) the information you provide to us is true, correct and complete.
The Service may employ the use of third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide this information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to, product or service availability, errors in the description or price of the product or service, errors in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service, and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Competitions, Prize Draws and Promotions
Any competitions, prize draws or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
Subscriptions
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a monthly basis.
At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or Faith Loves Company cancels it. You may cancel your Subscription renewal through your online account management page or by contacting our customer support team.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You must provide us with accurate and complete billing information, including your full name, address, county, postcode, telephone number, and a valid payment method. By submitting such payment information, you authorise Faith Loves Company to charge all Subscription fees incurred through your account to any such payment methods.
Should automatic billing fail for any reason, we will issue an electronic invoice indicating that you must proceed manually, within a specified deadline, with full payment corresponding to the billing period stated in the invoice.
Fee Changes
Faith Loves Company, in its sole discretion and at any time, may modify the Subscription fees for Subscriptions and Offers. Any Subscription or Offer fee change will become effective at the end of the current Billing Cycle.
We will provide you with reasonable prior notice of any change in Subscription fees, giving you the opportunity to terminate your Subscription before such changes take effect.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Refunds
We offer a limited 7-day refund window from the date of purchase, provided no coaching sessions or services have commenced. To request a refund, you must notify us in writing within 7 calendar days of your purchase. Refunds approved during this period will incur a 10% processing fee, which will be deducted from the total refund amount.
After 7 days, or once any part of the program (including coaching sessions, resources, or bonuses) has been accessed or utilised, no refunds will be issued.
Except when required by law, paid Subscription fees are non-refundable.
Accounts
When you join our mailing list or create an account with us, you guarantee that you are at least 18 years of age and that the information you provide is accurate, complete and current at all times. Inaccurate, incomplete, or outdated information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including restricting access to your computer and/or account. You accept responsibility for all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
You may not use a username that is the name of another person or entity without proper authorisation, a name or trademark that is subject to the rights of another person or entity other than you, or a name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Faith Loves Company and its licensors. The Service is protected by copyright, trademark, and other laws of the United Kingdom and other jurisdictions. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Faith Loves Company.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Faith Loves Company.
Faith Loves Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities, individuals, or their websites.
You acknowledge and agree that Faith Loves Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including, but not limited to, a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Indemnification
You agree to defend, indemnify and hold harmless Faith Loves Company, its licensees and licensors, and their employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees), resulting from or arising out of:
a) your use and access of the Service, by you or any person using your account and password; or
b) a breach of these Terms.
Limitation of Liability
In no event shall Faith Loves Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
(i) your access to or use of or inability to access or use the Service;
(ii) any conduct or content of any third party on the Service;
(iii) any content obtained from the Service; and
(iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed in its essential purpose.
Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding the Service and supersede and replace any prior agreements we might have had between us regarding the Service.
Changes to terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the Service.